• +44 (0)7815 654484
  • hello@novawebsites.co.uk
  • Mon - Fri: 9:00 - 18:30

Support and Training

The launch of a new website should represent the beginning of a client relationship, not the end. Were always here for you. In addition to on-going support from our friendly support team, novawebsites can also train you in all aspects of your website management and offer comprehensive website maintenance plans; empowering you to run your website with as much or as little support as you want.

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Health Checks

Health Checks

We offer an annual health check for your website, highlighting issues, applying essential updates, ensuring things are run as intended and prolonging its shelf life.
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Technical Support

Technical Support

In addition to email, chat and telephone support, all website have access to a dedicated Support Dashboard, containing domain, email and hosting details, plus the content management system or page builder. Support tickets can be submitted and tracked here too.
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We can provide in-house training, video tutorials and remote access demos. Learning is individualised to suit the client, for example, working with Excel spreadsheets, sending MailChimp emails to to getting to grips with Gutenberg Press.

Whatever it takes

We admit here at novawebsites we’re techno nerds but we’re also human and very good at explaining things you don’t understand; making you more at ease with your website and this brave new digital world. A degree of ongoing website maintenance and updates, to ensure your websites’s ‘well-being’ is a must.

We also provide in-house training, video tutorials or remote access demos. Not to mention telephone support (9am-5pm Monday – Friday), with email and chat support available every day, 365 days a year.

What to talk to us about your next project?

Support and contact

Consult our FAQs page and feel free to send an email to our Support team: support@novawebsites.co.uk


novawebsites is provided by Quick Brand Global Ltd, Oldwell, St. James Road, Bridport, England, DT6 5LP. Registered Company no: 11553789.

You can send us media or other files for your website design and request updates via our helpdesk Copyright © 2019 | Login to Ticket Support | Terms | Privacy and Cookie Policy | Website by novawebsites